Returns

Refund on Unwanted items 

For unwanted items, you can receive a refund. Simply return your unwanted item within 28 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition.

All returns must be accompanied by a valid Ladybuggs receipt which will include your order reference number. You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging. Where an item is damaged or returned otherwise than as per our stated requirements above, we reserve the right to refuse a refund. 

Please return items to The Ladybugss Ltd, Unit 4 Daisy Business Park, 19-35 Slyvan Grove, London, SE15 1PD

Refunds on unwanted items

Once the unwanted item is received back to the warehouse it will be checked and granted it meets our return policy conditions we will then offer a refund for this item. Refunds will be applied to the payment method that was used to purchase the item.